FAQ

We accept a wide range of payment methods to make your shopping experience as convenient as possible. You can make a purchase using major credit cards such as Visa, MasterCard, American Express, and Discover. We also accept PayPal for secure online payments. Additionally, we offer the option to pay with Apple Pay and Google Pay for seamless transactions on mobile devices. Rest assured that no matter which method you choose, your payment will be processed securely and efficiently.

Yes, Love Unveiled ships internationally to many countries around the world. Please note that shipping timelines and costs may vary depending on the destination country and shipping method chosen at checkout. We strive to ensure timely delivery and provide tracking information for all international orders. Additionally, customers are responsible for any customs duties or taxes that may be incurred upon delivery. For more information on international shipping and to see a list of countries we ship to, please visit our website or contact our customer service team.

At Love Unveiled, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy within 30 days of the delivery date. Simply contact our customer service team to initiate the return process. Please note that all returned items must be in their original condition, unworn, and with tags attached. We are unable to accept returns on pierced jewelry, intimate or sanitary goods, or personalized items. Once your return is received and inspected, we will issue a refund to your original payment method. Please allow up to 10 business days for the refund to appear in your account. If you received a damaged or defective item, please reach out to us within 7 days of delivery, and we will be happy to assist you with an exchange or refund.

Tracking your order with Love Unveiled is easy and convenient. Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website. Simply click on the link or enter the tracking number on the carrier's website to keep an eye on your package's journey. With this information, you can monitor your order's progress and see estimated delivery dates. If you encounter any issues with tracking your order, our customer service team is available to assist you and provide updates on your shipment. At Love Unveiled, we strive to provide transparency and peace of mind throughout the shipping process, ensuring that you can anticipate the arrival of your handcrafted accessories with confidence.

We understand that sometimes plans change or mistakes happen. If you need to cancel or modify an order after it has been placed, please contact our customer service team as soon as possible. While we strive to accommodate our customers' requests, once an order has been processed and shipped, we may not be able to make changes. However, we will do our best to assist you with any concerns or issues you may have regarding your order. Please refer to our cancellation and modification policy on our website for more details.

Yes, we are excited to offer our customers the option of adding a touch of luxury to their purchase with our gift wrapping services. When placing your order, you have the option to select our gift wrapping service at checkout. Our team takes pride in meticulously wrapping each item in beautiful, high-quality paper and finishing it with a ribbon and personalized message card. Whether it's a birthday, anniversary, or any special occasion, our gift wrapping service ensures your loved one receives a beautifully presented gift that reflects the elegance and care that Love Unveiled is known for.

Yes, at Love Unveiled, we offer wholesale pricing for bulk orders. We understand the importance of being able to stock your store with our trendy and unique accessories, and we want to make it as convenient and cost-effective for you as possible. Whether you're a retailer, boutique owner, or looking to purchase in bulk for a special event or promotion, we can work with you to provide competitive wholesale pricing. To inquire about our wholesale pricing, please reach out to our dedicated wholesale team at +918870152718, and they will be happy to assist you with your specific needs. We value our wholesale partnerships and aim to provide exceptional service and quality products to support your business's success.

You can easily reach our dedicated customer support team at Love Unveiled through various channels. You can send us an email at palettesandgems@gmail.com, and our team will respond to your inquiry within 24 hours. Alternatively, you can also reach us by phone at +91 8138902306. Our friendly and knowledgeable customer support representatives are here to assist you with any questions, concerns, or assistance you may need regarding our products, orders, or general inquiries. We are committed to providing excellent customer service to ensure your experience with Love Unveiled is smooth and enjoyable.